If you experience any issues redeeming your vouchers, please email firstname.lastname@example.org with the following details:
- the type of voucher you would like to redeem
- the unique voucher code
- the issue date
- the date and time you would ideally like to visit (all our available dates are currently on our website)
Please note any vouchers that consist of a five character code expired on 31st July and can no longer be redeemed.
We’re sorry but there isn’t any secure space for guests to leave luggage or additional bags. We would recommend leaving these at your hotel or if you are travelling by public transport there are left luggage facilities at Leeds Train Station. Due to visiting working sets, there are strict security guidelines regarding bags which can be found here.
The 90-minute, outdoor tour covers rough terrain, gradients, slopes and grass. Manual wheelchair users may need to bring a personal asssitant with them. We have a small number of parking spaces available at the Village for those from whom coach travel will be difficult. The Admissions Team will be able to issue a parking permit for this upon check in. For full details on eligibility please see our full access statement. You can find out more about accessibility here.
Sorry, dogs are not allowed on the tour with the exception of registered guide dogs. If you wish to visit with an assistance dog, please ensure you have formal identification for the dog with you and email us in advance to let us know.
Yes, there is a small unit at the Emmerdale Village Tour serving hot and cold drinks as well as a variety of snacks and light bites.
We also have a fantastic gift shop where you can browse our range of Emmerdale merchandise, unique gifts and memorabilia. Unfortunately, we are unable to send any of the items in the gift shop by post.
Throughout 2023 Star Tour Tickets are avalaible priced at £45.00 per person. Check our our Star Tour offers for more information.