FAQs
WHEN IS THE EMMERDALE VILLAGE TOUR OPEN?
The Emmerdale Village Tour is located on a live working set, as such our opening hours can vary depending on the production schedule.
For the most accurate opening times, please head to our ‘Book Now’ page for all the up to date tour times and availability.
We reserve the right to withdraw a date from sale, subject to demand or production schedules.
HOW DO I BOOK A FREE CARER TICKET?
You will see from the list of available ticket types, you are able to select adult or child + free carer ticket. If you have purchased a gift voucher, you are also able to do this once you have redeemed your tickets through our website. Simply add a free carer ticket on the ‘add on’ page once you have selected your date and time slot. Please do remember to take your proof of carer status with you otherwise this may result in refusal to the attraction.
We accept:
- Proof of government benefit (such as DLA, PIP or carers allowance)
- Blue badge
- Access card
You will receive a carer specific email with all you need to know upon booking your tickets.
If you need more than two carers tickets per booking, please email info@emmerdalevillagetour.co.uk.
CAN I RESCHEDULE MY BOOKING?
Yes, you are able to reschedule your booking providing it’s not within 48 hours of your visit. If you decided to reschedule your ticket, there will be a £5 administration fee. You will need to create an account to be able to reschedule your booking. Please click here should you wish to reschedule. If your visit is within 48 hours, we are unable to reschedule your booking.
HOW LONG IS THE TOUR / VISIT?
Please allow approximately 3 hours for your visit. Please find below timing matrix for reference. Please note, traffic can sometimes impact these timings but this will give you an overview.
Ticket Arrival and check in Time | Harewood Car Park Departure Time | Harewood Car Park Arrival Time |
08:45 | 09:00 | 11:55 |
09:00 | 09:15 | 12:10 |
09:25 | 09:40 | 12:35 |
09:45 | 10:00 | 12:55 |
10:00 | 10:15 | 13:10 |
10:25 | 10:40 | 13:35 |
10:45 | 11:00 | 13:55 |
11:00 | 11:15 | 14:10 |
11:25 | 11:40 | 14:35 |
11:45 | 12:00 | 14:55 |
12:00 | 12:15 | 15:10 |
12:25 | 12:40 | 15:35 |
12:45 | 13:00 | 15:55 |
13:00 | 13:15 | 16:10 |
13:25 | 13:40 | 16:35 |
13:45 | 14:00 | 16:55 |
14:00 | 14:15 | 17:10 |
14:25 | 14:40 | 17:35 |
14:45 | 15:00 | 17:55 |
15:00 | 15:15 | 18:10 |
WHY HAVEN'T I RECEIVED MY BOOKING CONFIRMATION?
If you’ve not received your confirmation, please email us info@emmerdalevillagetour.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you. Please allow 72 hours for our team to respond.
Please ensure you check your junk mail, as occasionally email confirmations may appear in here. To prevent this from happening we recommend you add info@emmerdalevillagetour.co.uk to your safe senders list if possible.
HOW MUCH DOES IT COST TO VISIT?
The Guided Tour tickets are priced from £35.00 per person. Please note at peak times throughout the year, the price does increase to £38 per adult.
Star Tour ticket is priced at £55 per person.
HOW LONG IS THE TOUR / VISIT?
Please allow approximately 3 hours for your visit. Please find below key times for your information:
Ticket Time | Harewood Departure | Facilities Arrival | Tour Time | Tour End | Facilities Departure | Harewood Arrival |
---|---|---|---|---|---|---|
08:45 | 09:00 | 09:25 | 09:40 | 11:00 | 11:30 | 11:55 |
09:00 | 09:15 | 09:40 | 09:55 | 11:15 | 11:45 | 12:10 |
09:45 | 10:00 | 10:25 | 10:40 | 12:00 | 12:30 | 12:55 |
10:00 | 10:15 | 10:40 | 10:55 | 12:15 | 12:45 | 13:10 |
10:45 | 11:00 | 11:25 | 11:40 | 13:00 | 13:30 | 13:55 |
11:00 | 11:15 | 11:40 | 11:55 | 13:15 | 13:45 | 14:10 |
11:45 | 12:00 | 12:25 | 12:40 | 14:00 | 14:30 | 14:55 |
12:00 | 12:15 | 12:40 | 12:55 | 14:15 | 14:45 | 15:10 |
12:45 | 13:00 | 13:25 | 13:40 | 15:00 | 15:30 | 15:55 |
13:00 | 13:15 | 13:40 | 13:55 | 15:15 | 15:45 | 16:10 |
13:45 | 14:00 | 14:25 | 14:40 | 16:00 | 16:30 | 16:55 |
WHY HAVEN’T I RECEIVED MY BOOKING CONFIRMATION?
Please email us info@emmerdalevillagetour.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you. Please allow 72 hours for our team to respond. We always recommend creating an account with us so you can obtain your confirmation at your convenience. You will also be able to reschedule your tickets if required.
THE DATE I WANT ISN’T AVAILABLE ON THE BOOKING PAGE
There could be a number of reasons for this: The full experience and Star Tours only operate on select weekends and bank holidays due to the demands of the production.
We release tickets periodically throughout the year, so you may also be looking too far ahead where tickets have not been released yet. We strongly recommend you sign up to our email alerts so we can drop you an email to let you know once new dates are released.
CAN I RESCHEDULE MY BOOKING?
Yes, you are able to reschedule your tickets at no cost providing it’s not within 48 hours of your visit. If you decide to reschedule your ticket within 48 hours of your time, there will be a £5 administration fee. You will need to create an account to be able to reschedule your booking. Please click here should you wish to reschedule. If your visit is within 48 hours, we are unable to reschedule your booking.
CAN MY BOOKING BE REFUNDED?
Bookings are non-refundable as per terms and conditions of booking.
CAN I ADD TICKETS TO MY BOOKING?
If we have availability, you will be able to book additional tickets in the same slot via our ‘Book Now’ page.
MY BOOKING WAS POSTPONED AND NOW IT WON’T LET ME REBOOK
Please click here to reschedule
WHAT IS THE DIFFERENCE BETWEEN THE GUIDED TOURS TICKETS AND STAR TOURS TICKETS?
The Guided Tour tickets are available weekends and bank holidays only, which involves a guided tour of the show’s external set as well as transport to and from our designated meeting point. There is no opportunity to meet a member of the cast at the end of your Emmerdale Village.
Our Star Tours are available on select weekends and include a meet and greet with a cast member, a guided tour of the show’s external set as well as transport to and from our designated meeting point.
We do not offer any tours of the show’s interior sets.
DO I NEED TO PRE-BOOK WITH A VOUCHER?
All vouchers need to be redeemed for a specific date/time on the website. We cannot guarantee availability on the day.
HOW DO I REDEEM MY GIFT VOUCHERS?
Please click here to redeem your gift vouchers then:
- Enter your full voucher code and click add voucher.
- Choose date and time you would like to attend, click book now.
- Choose any extras you would like to add, choose basket in the bottom right-hand corner.
- Press checkout.
- The next page will ask you to either log in, create an account or checkout as guest, please continue with the most suitable option, we suggest creating an account.
- Please continue until you are provided with a booking reference number for your order, please make a note of your booking reference number.
If you experience any issues redeeming your vouchers, please email info@emmerdalevillagetour.co.uk with the unique voucher code.
Please note: vouchers that consist of a five-character code expired on 31st July and can no longer be redeemed.
HOW LONG ARE VOUCHERS VALID FOR?
Any vouchers purchased directly through us are valid for twelve months from date of purchase. Your visit must take place before the expiry date on the voucher.
If you have a third party voucher, you will need to contact the vendor directly regarding this.
CAN I EXTEND MY VOUCHERS?
Any vouchers purchased directly through us are only extended in exceptional circumstances and we retain absolute discretion as to whether a voucher will be extended. Your visit must take place before the expiry date on the voucher. Your validity period includes January and other closures.
CAN YOU SEND MY VOUCHER IN THE POST?
All our vouchers are digital and are sent as email attachments which can be printed out. We unfortunately do not send any vouchers out physically.
MY VOUCHER WON'T WORK OR WON'T LET ME BOOK A DATE
If your voucher doesn’t work, please check the expiry date. All visits must take place before the expiry date shown on the voucher.
DO YOU HAVE CHILD TICKETS AVAILABLE?
We don’t have child tickets currently available, this is because of limited capacities on the coach.
Under 4s go free – these are added later in the booking process. After you have selected the date/time, you will be prompted to add any under 4s. However, don’t worry if you forget to do this/don’t see this option, we will admit any under 4s on the day for free.
DO YOU OFFER A NHS/BLUELIGHT DISCOUNT?
Yes, we offer a 15% discount for all Bluelight holders and NHS workers. This discount is bookable using the code ‘ BLEVT15’ for standard tours and is subject to availability.
Please note our check in team will ask to see your work ID on the date of your visit.
IS THE EMMERDALE VILLAGE TOUR ACCESSIBLE FOR WHEELCHAIR USERS?
There are some uneven surfaces on the tour that might be challenging for wheelchair users. The – 90 minute outdoor tour covers rough terrain, gradients, slopes and grass.
Wheelchair users are advised to utilise sturdy, thick-wheeled chairs due to the uneven ground of the site. We do suggest that manual wheelchair users are likely to need to bring a personal assistant with them as a result of the uneven terrain, and guests who use either a wheelchair or a mobility scooters would need to be capable of passing through a standard door opening. Assistance in manoeuvring any wheelchairs or mobility scooters cannot be provided by tour staff.
If you are unable to use a coach transfer, please see below.
HOW DO I VISIT IF I'M UNABLE TO USE THE COACH TRANSFER?
If you are unable to use the coach due to accessibility, please email info@emmerdalevillagetour.co.uk
HOW CAN I BOOK A FREE CARER TICKET?
You will see from the list of available ticket types, you are able to select adult or child + free carer ticket. If you have purchased a gift voucher, you are also able to do this once you have redeemed your tickets through our website. Simply add a free carer ticket on the ‘add on’ page once you have selected your date and time slot. Please do remember to take your proof of carer status with you otherwise this may result in refusal to the attraction.
We accept:
- Proof of government benefit (such as DLA, PIP or carers allowance)
- Blue badge
- Access card
You will receive a carer specific email with all you need to know upon booking your tickets.
If you need more than two carers tickets per booking, please email info@emmerdalevillagetour.co.uk.
CAN I STILL GO ON A TOUR IF I USE A WHEELCHAIR/MOBILITY SCOOTER?
You are more than welcome to do so. To advise, the 90-minute outdoor tour can present challenges in places, and covers rough terrain, gradients, and grass. Manual wheelchair users may need to be accompanied by an assistant. For full details on eligibility please see our full access statement.
CAN I HIRE A WHEELCHAIR OR A MOBILITY SCOOTER FOR THE TOUR?
We do not have any wheelchairs or mobility scooters available for hire on site.
WHERE IS THE VILLAGE OF EMMERDALE LOCATED?
The village of Emmerdale is located just outside of Leeds. On most weekends tours will depart from the grounds of Harewood House, Leeds LS17 9LG.
IS THERE ANY PUBLIC TRANSPORTATION TO HAREWOOD HOUSE?
There is limited public transport to our meeting point.
By Train: The best train station to use is Leeds train station. From there you can get a taxi or alternatively there is a bus No 36 that can take you to the village of Harewood.
By Bus: Bus No 36 to Harewood from Leeds and Harrogate runs every 15 minutes during the day Monday to Saturday, and every 30 minutes during the day on Sunday. It is approximately a 1.25 mile walk from the bus stop to the meeting point. For more details please call Harrogate and District on 01423 566061 or click here to visit their website.
FOR PARKING AT HAREWOOD HOUSE, WHAT IS THE ADDRESS AND POSTCODE?
Harewood House, Leeds LS17 9LG (please follow the brown tourist attraction signs)
WHY IS THERE AN ADDITIONAL £2 CHARGE FOR HAREWOOD AND WHAT IS THIS FOR?
Emmerdale is filmed deep within the Harewood Estate.
To gain access to the film set location, we run a park and ride service from the Harewood House visitor car park.
Our park and ride service with Harewood costs just £2pp and whilst it is obligatory, it offers our guests access to the grounds, gardens, café and facilities either before and/or after your tour. Please note, between Saturday 16th November and Monday 30th December, Harewood House will be hosting Mischief at the Mansion, which is available to book for only £10 per person as an upgrade for Emmerdale Village Tour guests. Some of the other chargeable activities are also not included.
Please note: The Harewood Trust is a charity, so all contributions made go towards a range of projects, whether that be vital conservation and maintenance work to preserve the historic fabric of the house; work to develop and maintain the expansive grounds, gardens and facilities, or to support of their education and community programmes. Your support helps to ensure Harewood is here for the long-term enjoyment of all visitors. Registered Charity Number 517753
WHY DOSEN'T THE EMMERDALE VILLAGE TOUR COACH DEPART FROM HAREWOOD THROUGHOUT THE YEAR?
Due to a number of large events taking place at Harewood House, guest parking for the Emmerdale Village Tour is not always possible.
As a result, coaches on 9th & 10th November 2024 will depart from Weetwood Hall Hotel. Please be aware a 50p per person levy will be added to the cost of your tour ticket price. This small charge covers parking and use of the restrooms. Furthermore, to ensure you do not incur any additional parking charges on the day of your visit, you will be required to enter your vehicle registration at one of the 12 terminals situated around the hotel in order to receive a virtual permit.
CAN I HAVE A SIGNED PICTURE OF A CAST MEMBER?
The tours are operated by Continuum Attractions and are not connected to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
CAN I ASK WHERE A PROP OR COSTUME CAME FROM?
The tours are operated by Continuum Attractions and are not connection to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
WHERE CAN I SEND FEEDBACK ABOUT THE SHOW AND THE STORYLINES?
The tours are operated by Continuum Attractions and are not connection to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
WHAT ARE YOU DOING ON SUSTAINABILITY?
We are committed to making the tour sustainable and operate in accordance with our Sustainability Policy and Responsible Sourcing Policy. Highlights include providing British Sign Language tours, supporting local businesses and operating controls to ensure supply chain operations are respectful of human rights.
WHICH CAST MEMBER WILL I MEET ON MY STAR TOUR?
You will meet a surprise cast member during your tour and have the chance to have your photograph taken with them on your own device.
Due to the actors’ busy schedules, we cannot guarantee any specific cast member on any specific day, nor are we able to take any requests.
CAN I PAY WITH CASH IN THE VILLAGE?
We do not accept cash. It is card only.
DO I NEED TO BOOK IN ADVANCE?
Yes! You need to pre-book as popular time slots sell out very quickly. We do not accept walk-up bookings therefore pre-booking guarantees your tour time and date.
If you happen to be in the vicinity of Weetwood Hall Estate, please check our online booking calendar for any last-minute availability.
IS THE EXPERIENCE SUITABLE FOR CHILDREN?
Whilst we welcome children, this is an approximately 3 hours visit which includes a 90-minute fully-guided tour with around 5,000 steps. Therefore, you may wish to consider whether the tour is suitable for your children.
IS THERE ANYWHERE I CAN LEAVE MY BAGS?
Unfortunately, we do not have a secure space for guests to leave luggage or additional bags. We would recommend leaving these at your hotel, or if travelling by public transport, there are luggage facilities at Leeds Train Station. Due to visiting working sets, there are strict security guidelines regarding bags which can be found here.
WILL MY BAG BE CHECKED WHEN I VISIT?
For their safety and security, all visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched before entry.
CAN I BRING MY DOG ON THE TOUR?
We only allow assistance dogs on the tour.
WHEN ARE VILLAGE TOUR DATES AVAILABLE?
To book a tour date in 2024, click here. Keep your eyes peeled for upcoming event information on our social media pages, or for exclusive updates direct to your inbox, join our mailing list on the home page.
IS THERE A CAFÉ & GIFT SHOP?
Yes, we offer hot & cold drinks and light snacks at the start and end of the tour, sold from within our Visitor Centre.
We also have a fantastic gift shop where you can browse our range of official Emmerdale merchandise, unique gifts and memorabilia. Unfortunately, we are unable to send any of the items in the gift shop by post. You can also visit the Emmerdale section of the official ITV Shop to see our tote bags, aprons and reusable cups – as seen on TV
DO YOU PROVIDE HOTEL ACCOMMODATION?
Although we do not provide overnight accommodation, there are a variety of lovely places to stay in Leeds including Weetwood Hall Hotel where Emmerdale Village Tour guests are offered a discounted rate. Please note, this discount is only applicable a night either side of your tour date.
WILL I GET TO VISIT THE INTERIOR SETS ON MY TOUR?
Unfortunately, due to interior filming taking place at a different location, miles away from the village, we’re unable to show you inside the studios. We do however often take guests inside the church interior set. This is not guaranteed and is subject to filming requirements.
ARE THERE ANY ICONIC CHARACTER HOMES I WON’T GET TO SEE ON MY EMMERDALE VILLAGE TOUR?
Unfortunately, both Dingles Farm & Pollard’s are located out of bounds from the tour. As a result, we do not have permission to take guests to these external sets. Please accept our apologies for this.
Will my tour still go ahead if the weather is bad?
The tour can be enjoyed in most weather conditions. However, in rare cases of extreme weather, such as heavy snow or ice, we may adjust, postpone, or cancel tours for safety reasons. If this happens, guests will be promptly informed of alternative arrangements, such as rescheduling or refunds.
What should I wear for the tour?
Please dress appropriately for the weather and wear suitable footwear for uneven surfaces. We recommend umbrellas and raincoats for rain, warm clothing for snow or cold, and sunscreen and hats for sunny conditions.
DO ITV RUN ANY OTHER TOURS OR ATTRACTIONS?
Yes! You can visit the Coronation Street set at The Coronation Street Experience in Manchester.
HOW DOES THE CORONATION STREET AND EMMERDALE PACKAGE WORK?
The Coronation Street Experience and Emmerdale Village Tour package deal is an exciting way to visit both of our attractions.
When booking this, you will be prompted to select a date/time for the Emmerdale Village Tour. You will then be sent voucher codes for the Coronation Street, which will be valid for one year from date of purchase.
You do not need to take both of these tours on the same day and we do not offer any transport between the two sites.
WHEN ARE THE NEXT SET OF DATES GOING LIVE/CAN I BOOK A TOUR ON A DATE NOT YET RELEASED?
Due to hectic filming schedules and to avoid the need for tour cancellations, tickets are released in phases. However, to be one of the first to know when tickets go on sale please sign up to our newsletter.
HOW MANY WILL BE IN OUR TOUR GROUP?
Our tour groups are limited to a maximum of 50 people. This ensures a comfortable and enjoyable experience for our guests.
Opening Times
WHEN IS THE EMMERDALE VILLAGE TOUR OPEN?
The Emmerdale Village Tour is located on a live working set, as such our opening hours can vary depending on the production schedule.
For the most accurate opening times, please head to our ‘Book Now’ page for all the up to date tour times and availability.
We reserve the right to withdraw a date from sale, subject to demand or production schedules.
Frequently Asked Questions
HOW DO I BOOK A FREE CARER TICKET?
You will see from the list of available ticket types, you are able to select adult or child + free carer ticket. If you have purchased a gift voucher, you are also able to do this once you have redeemed your tickets through our website. Simply add a free carer ticket on the ‘add on’ page once you have selected your date and time slot. Please do remember to take your proof of carer status with you otherwise this may result in refusal to the attraction.
We accept:
- Proof of government benefit (such as DLA, PIP or carers allowance)
- Blue badge
- Access card
You will receive a carer specific email with all you need to know upon booking your tickets.
If you need more than two carers tickets per booking, please email info@emmerdalevillagetour.co.uk.
CAN I RESCHEDULE MY BOOKING?
Yes, you are able to reschedule your booking providing it’s not within 48 hours of your visit. If you decided to reschedule your ticket, there will be a £5 administration fee. You will need to create an account to be able to reschedule your booking. Please click here should you wish to reschedule. If your visit is within 48 hours, we are unable to reschedule your booking.
HOW LONG IS THE TOUR / VISIT?
Please allow approximately 3 hours for your visit. Please find below timing matrix for reference. Please note, traffic can sometimes impact these timings but this will give you an overview.
Ticket Arrival and check in Time | Harewood Car Park Departure Time | Harewood Car Park Arrival Time |
08:45 | 09:00 | 11:55 |
09:00 | 09:15 | 12:10 |
09:25 | 09:40 | 12:35 |
09:45 | 10:00 | 12:55 |
10:00 | 10:15 | 13:10 |
10:25 | 10:40 | 13:35 |
10:45 | 11:00 | 13:55 |
11:00 | 11:15 | 14:10 |
11:25 | 11:40 | 14:35 |
11:45 | 12:00 | 14:55 |
12:00 | 12:15 | 15:10 |
12:25 | 12:40 | 15:35 |
12:45 | 13:00 | 15:55 |
13:00 | 13:15 | 16:10 |
13:25 | 13:40 | 16:35 |
13:45 | 14:00 | 16:55 |
14:00 | 14:15 | 17:10 |
14:25 | 14:40 | 17:35 |
14:45 | 15:00 | 17:55 |
15:00 | 15:15 | 18:10 |
WHY HAVEN'T I RECEIVED MY BOOKING CONFIRMATION?
If you’ve not received your confirmation, please email us info@emmerdalevillagetour.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you. Please allow 72 hours for our team to respond.
Please ensure you check your junk mail, as occasionally email confirmations may appear in here. To prevent this from happening we recommend you add info@emmerdalevillagetour.co.uk to your safe senders list if possible.
Bookings
HOW MUCH DOES IT COST TO VISIT?
The Guided Tour tickets are priced from £35.00 per person. Please note at peak times throughout the year, the price does increase to £38 per adult.
Star Tour ticket is priced at £55 per person.
HOW LONG IS THE TOUR / VISIT?
Please allow approximately 3 hours for your visit. Please find below key times for your information:
Ticket Time | Harewood Departure | Facilities Arrival | Tour Time | Tour End | Facilities Departure | Harewood Arrival |
---|---|---|---|---|---|---|
08:45 | 09:00 | 09:25 | 09:40 | 11:00 | 11:30 | 11:55 |
09:00 | 09:15 | 09:40 | 09:55 | 11:15 | 11:45 | 12:10 |
09:45 | 10:00 | 10:25 | 10:40 | 12:00 | 12:30 | 12:55 |
10:00 | 10:15 | 10:40 | 10:55 | 12:15 | 12:45 | 13:10 |
10:45 | 11:00 | 11:25 | 11:40 | 13:00 | 13:30 | 13:55 |
11:00 | 11:15 | 11:40 | 11:55 | 13:15 | 13:45 | 14:10 |
11:45 | 12:00 | 12:25 | 12:40 | 14:00 | 14:30 | 14:55 |
12:00 | 12:15 | 12:40 | 12:55 | 14:15 | 14:45 | 15:10 |
12:45 | 13:00 | 13:25 | 13:40 | 15:00 | 15:30 | 15:55 |
13:00 | 13:15 | 13:40 | 13:55 | 15:15 | 15:45 | 16:10 |
13:45 | 14:00 | 14:25 | 14:40 | 16:00 | 16:30 | 16:55 |
WHY HAVEN’T I RECEIVED MY BOOKING CONFIRMATION?
Please email us info@emmerdalevillagetour.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you. Please allow 72 hours for our team to respond. We always recommend creating an account with us so you can obtain your confirmation at your convenience. You will also be able to reschedule your tickets if required.
THE DATE I WANT ISN’T AVAILABLE ON THE BOOKING PAGE
There could be a number of reasons for this: The full experience and Star Tours only operate on select weekends and bank holidays due to the demands of the production.
We release tickets periodically throughout the year, so you may also be looking too far ahead where tickets have not been released yet. We strongly recommend you sign up to our email alerts so we can drop you an email to let you know once new dates are released.
CAN I RESCHEDULE MY BOOKING?
Yes, you are able to reschedule your tickets at no cost providing it’s not within 48 hours of your visit. If you decide to reschedule your ticket within 48 hours of your time, there will be a £5 administration fee. You will need to create an account to be able to reschedule your booking. Please click here should you wish to reschedule. If your visit is within 48 hours, we are unable to reschedule your booking.
CAN MY BOOKING BE REFUNDED?
Bookings are non-refundable as per terms and conditions of booking.
CAN I ADD TICKETS TO MY BOOKING?
If we have availability, you will be able to book additional tickets in the same slot via our ‘Book Now’ page.
MY BOOKING WAS POSTPONED AND NOW IT WON’T LET ME REBOOK
Please click here to reschedule
Tickets and Vouchers
WHAT IS THE DIFFERENCE BETWEEN THE GUIDED TOURS TICKETS AND STAR TOURS TICKETS?
The Guided Tour tickets are available weekends and bank holidays only, which involves a guided tour of the show’s external set as well as transport to and from our designated meeting point. There is no opportunity to meet a member of the cast at the end of your Emmerdale Village.
Our Star Tours are available on select weekends and include a meet and greet with a cast member, a guided tour of the show’s external set as well as transport to and from our designated meeting point.
We do not offer any tours of the show’s interior sets.
DO I NEED TO PRE-BOOK WITH A VOUCHER?
All vouchers need to be redeemed for a specific date/time on the website. We cannot guarantee availability on the day.
HOW DO I REDEEM MY GIFT VOUCHERS?
Please click here to redeem your gift vouchers then:
- Enter your full voucher code and click add voucher.
- Choose date and time you would like to attend, click book now.
- Choose any extras you would like to add, choose basket in the bottom right-hand corner.
- Press checkout.
- The next page will ask you to either log in, create an account or checkout as guest, please continue with the most suitable option, we suggest creating an account.
- Please continue until you are provided with a booking reference number for your order, please make a note of your booking reference number.
If you experience any issues redeeming your vouchers, please email info@emmerdalevillagetour.co.uk with the unique voucher code.
Please note: vouchers that consist of a five-character code expired on 31st July and can no longer be redeemed.
HOW LONG ARE VOUCHERS VALID FOR?
Any vouchers purchased directly through us are valid for twelve months from date of purchase. Your visit must take place before the expiry date on the voucher.
If you have a third party voucher, you will need to contact the vendor directly regarding this.
CAN I EXTEND MY VOUCHERS?
Any vouchers purchased directly through us are only extended in exceptional circumstances and we retain absolute discretion as to whether a voucher will be extended. Your visit must take place before the expiry date on the voucher. Your validity period includes January and other closures.
CAN YOU SEND MY VOUCHER IN THE POST?
All our vouchers are digital and are sent as email attachments which can be printed out. We unfortunately do not send any vouchers out physically.
MY VOUCHER WON'T WORK OR WON'T LET ME BOOK A DATE
If your voucher doesn’t work, please check the expiry date. All visits must take place before the expiry date shown on the voucher.
DO YOU HAVE CHILD TICKETS AVAILABLE?
We don’t have child tickets currently available, this is because of limited capacities on the coach.
Under 4s go free – these are added later in the booking process. After you have selected the date/time, you will be prompted to add any under 4s. However, don’t worry if you forget to do this/don’t see this option, we will admit any under 4s on the day for free.
DO YOU OFFER A NHS/BLUELIGHT DISCOUNT?
Yes, we offer a 15% discount for all Bluelight holders and NHS workers. This discount is bookable using the code ‘ BLEVT15’ for standard tours and is subject to availability.
Please note our check in team will ask to see your work ID on the date of your visit.
Carer & Wheelchair Users
IS THE EMMERDALE VILLAGE TOUR ACCESSIBLE FOR WHEELCHAIR USERS?
There are some uneven surfaces on the tour that might be challenging for wheelchair users. The – 90 minute outdoor tour covers rough terrain, gradients, slopes and grass.
Wheelchair users are advised to utilise sturdy, thick-wheeled chairs due to the uneven ground of the site. We do suggest that manual wheelchair users are likely to need to bring a personal assistant with them as a result of the uneven terrain, and guests who use either a wheelchair or a mobility scooters would need to be capable of passing through a standard door opening. Assistance in manoeuvring any wheelchairs or mobility scooters cannot be provided by tour staff.
If you are unable to use a coach transfer, please see below.
HOW DO I VISIT IF I'M UNABLE TO USE THE COACH TRANSFER?
If you are unable to use the coach due to accessibility, please email info@emmerdalevillagetour.co.uk
HOW CAN I BOOK A FREE CARER TICKET?
You will see from the list of available ticket types, you are able to select adult or child + free carer ticket. If you have purchased a gift voucher, you are also able to do this once you have redeemed your tickets through our website. Simply add a free carer ticket on the ‘add on’ page once you have selected your date and time slot. Please do remember to take your proof of carer status with you otherwise this may result in refusal to the attraction.
We accept:
- Proof of government benefit (such as DLA, PIP or carers allowance)
- Blue badge
- Access card
You will receive a carer specific email with all you need to know upon booking your tickets.
If you need more than two carers tickets per booking, please email info@emmerdalevillagetour.co.uk.
CAN I STILL GO ON A TOUR IF I USE A WHEELCHAIR/MOBILITY SCOOTER?
You are more than welcome to do so. To advise, the 90-minute outdoor tour can present challenges in places, and covers rough terrain, gradients, and grass. Manual wheelchair users may need to be accompanied by an assistant. For full details on eligibility please see our full access statement.
CAN I HIRE A WHEELCHAIR OR A MOBILITY SCOOTER FOR THE TOUR?
We do not have any wheelchairs or mobility scooters available for hire on site.
Location & Parking
WHERE IS THE VILLAGE OF EMMERDALE LOCATED?
The village of Emmerdale is located just outside of Leeds. On most weekends tours will depart from the grounds of Harewood House, Leeds LS17 9LG.
IS THERE ANY PUBLIC TRANSPORTATION TO HAREWOOD HOUSE?
There is limited public transport to our meeting point.
By Train: The best train station to use is Leeds train station. From there you can get a taxi or alternatively there is a bus No 36 that can take you to the village of Harewood.
By Bus: Bus No 36 to Harewood from Leeds and Harrogate runs every 15 minutes during the day Monday to Saturday, and every 30 minutes during the day on Sunday. It is approximately a 1.25 mile walk from the bus stop to the meeting point. For more details please call Harrogate and District on 01423 566061 or click here to visit their website.
FOR PARKING AT HAREWOOD HOUSE, WHAT IS THE ADDRESS AND POSTCODE?
Harewood House, Leeds LS17 9LG (please follow the brown tourist attraction signs)
WHY IS THERE AN ADDITIONAL £2 CHARGE FOR HAREWOOD AND WHAT IS THIS FOR?
Emmerdale is filmed deep within the Harewood Estate.
To gain access to the film set location, we run a park and ride service from the Harewood House visitor car park.
Our park and ride service with Harewood costs just £2pp and whilst it is obligatory, it offers our guests access to the grounds, gardens, café and facilities either before and/or after your tour. Please note, between Saturday 16th November and Monday 30th December, Harewood House will be hosting Mischief at the Mansion, which is available to book for only £10 per person as an upgrade for Emmerdale Village Tour guests. Some of the other chargeable activities are also not included.
Please note: The Harewood Trust is a charity, so all contributions made go towards a range of projects, whether that be vital conservation and maintenance work to preserve the historic fabric of the house; work to develop and maintain the expansive grounds, gardens and facilities, or to support of their education and community programmes. Your support helps to ensure Harewood is here for the long-term enjoyment of all visitors. Registered Charity Number 517753
WHY DOSEN'T THE EMMERDALE VILLAGE TOUR COACH DEPART FROM HAREWOOD THROUGHOUT THE YEAR?
Due to a number of large events taking place at Harewood House, guest parking for the Emmerdale Village Tour is not always possible.
As a result, coaches on 9th & 10th November 2024 will depart from Weetwood Hall Hotel. Please be aware a 50p per person levy will be added to the cost of your tour ticket price. This small charge covers parking and use of the restrooms. Furthermore, to ensure you do not incur any additional parking charges on the day of your visit, you will be required to enter your vehicle registration at one of the 12 terminals situated around the hotel in order to receive a virtual permit.
Other
CAN I HAVE A SIGNED PICTURE OF A CAST MEMBER?
The tours are operated by Continuum Attractions and are not connected to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
CAN I ASK WHERE A PROP OR COSTUME CAME FROM?
The tours are operated by Continuum Attractions and are not connection to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
WHERE CAN I SEND FEEDBACK ABOUT THE SHOW AND THE STORYLINES?
The tours are operated by Continuum Attractions and are not connection to the production of the show. Unfortunately, we are unable to help with these requests or queries and may be unable to respond to show-specific questions.
WHAT ARE YOU DOING ON SUSTAINABILITY?
We are committed to making the tour sustainable and operate in accordance with our Sustainability Policy and Responsible Sourcing Policy. Highlights include providing British Sign Language tours, supporting local businesses and operating controls to ensure supply chain operations are respectful of human rights.
WHICH CAST MEMBER WILL I MEET ON MY STAR TOUR?
You will meet a surprise cast member during your tour and have the chance to have your photograph taken with them on your own device.
Due to the actors’ busy schedules, we cannot guarantee any specific cast member on any specific day, nor are we able to take any requests.
CAN I PAY WITH CASH IN THE VILLAGE?
We do not accept cash. It is card only.
DO I NEED TO BOOK IN ADVANCE?
Yes! You need to pre-book as popular time slots sell out very quickly. We do not accept walk-up bookings therefore pre-booking guarantees your tour time and date.
If you happen to be in the vicinity of Weetwood Hall Estate, please check our online booking calendar for any last-minute availability.
IS THE EXPERIENCE SUITABLE FOR CHILDREN?
Whilst we welcome children, this is an approximately 3 hours visit which includes a 90-minute fully-guided tour with around 5,000 steps. Therefore, you may wish to consider whether the tour is suitable for your children.
IS THERE ANYWHERE I CAN LEAVE MY BAGS?
Unfortunately, we do not have a secure space for guests to leave luggage or additional bags. We would recommend leaving these at your hotel, or if travelling by public transport, there are luggage facilities at Leeds Train Station. Due to visiting working sets, there are strict security guidelines regarding bags which can be found here.
WILL MY BAG BE CHECKED WHEN I VISIT?
For their safety and security, all visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched before entry.
CAN I BRING MY DOG ON THE TOUR?
We only allow assistance dogs on the tour.
WHEN ARE VILLAGE TOUR DATES AVAILABLE?
To book a tour date in 2024, click here. Keep your eyes peeled for upcoming event information on our social media pages, or for exclusive updates direct to your inbox, join our mailing list on the home page.
IS THERE A CAFÉ & GIFT SHOP?
Yes, we offer hot & cold drinks and light snacks at the start and end of the tour, sold from within our Visitor Centre.
We also have a fantastic gift shop where you can browse our range of official Emmerdale merchandise, unique gifts and memorabilia. Unfortunately, we are unable to send any of the items in the gift shop by post. You can also visit the Emmerdale section of the official ITV Shop to see our tote bags, aprons and reusable cups – as seen on TV
DO YOU PROVIDE HOTEL ACCOMMODATION?
Although we do not provide overnight accommodation, there are a variety of lovely places to stay in Leeds including Weetwood Hall Hotel where Emmerdale Village Tour guests are offered a discounted rate. Please note, this discount is only applicable a night either side of your tour date.
WILL I GET TO VISIT THE INTERIOR SETS ON MY TOUR?
Unfortunately, due to interior filming taking place at a different location, miles away from the village, we’re unable to show you inside the studios. We do however often take guests inside the church interior set. This is not guaranteed and is subject to filming requirements.
ARE THERE ANY ICONIC CHARACTER HOMES I WON’T GET TO SEE ON MY EMMERDALE VILLAGE TOUR?
Unfortunately, both Dingles Farm & Pollard’s are located out of bounds from the tour. As a result, we do not have permission to take guests to these external sets. Please accept our apologies for this.
Will my tour still go ahead if the weather is bad?
The tour can be enjoyed in most weather conditions. However, in rare cases of extreme weather, such as heavy snow or ice, we may adjust, postpone, or cancel tours for safety reasons. If this happens, guests will be promptly informed of alternative arrangements, such as rescheduling or refunds.
What should I wear for the tour?
Please dress appropriately for the weather and wear suitable footwear for uneven surfaces. We recommend umbrellas and raincoats for rain, warm clothing for snow or cold, and sunscreen and hats for sunny conditions.
DO ITV RUN ANY OTHER TOURS OR ATTRACTIONS?
Yes! You can visit the Coronation Street set at The Coronation Street Experience in Manchester.
HOW DOES THE CORONATION STREET AND EMMERDALE PACKAGE WORK?
The Coronation Street Experience and Emmerdale Village Tour package deal is an exciting way to visit both of our attractions.
When booking this, you will be prompted to select a date/time for the Emmerdale Village Tour. You will then be sent voucher codes for the Coronation Street, which will be valid for one year from date of purchase.
You do not need to take both of these tours on the same day and we do not offer any transport between the two sites.
WHEN ARE THE NEXT SET OF DATES GOING LIVE/CAN I BOOK A TOUR ON A DATE NOT YET RELEASED?
Due to hectic filming schedules and to avoid the need for tour cancellations, tickets are released in phases. However, to be one of the first to know when tickets go on sale please sign up to our newsletter.
HOW MANY WILL BE IN OUR TOUR GROUP?
Our tour groups are limited to a maximum of 50 people. This ensures a comfortable and enjoyable experience for our guests.