FAQs

The Emmerdale Village Tour is BACK! Escape to the Yorkshire Dales and go behind the scenes of your favourite soap.

What are you doing on sustainability?

We are committed to making the tour sustainable and operate in accordance with our Sustainability Policy and Responsible Sourcing Policy. Highlights include providing British Sign Language tours, supporting local businesses and operating controls to ensure supply chain operations are respectful of human rights.

Can I pay with Cash in the Village?

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We are now Cashless
If you’re wanting to purchase a refreshment on your visit or even grab one of David’s Shop Bags, we are no longer accepting cash so be sure to bring a credit or debit card with you.

Where can I park / nearest car park?

Due to the closed set location, your journey will begin outside The New Inn Pub, Eccup Lane, Leeds, LS16 8AU.
You'll be able to park your car at The New Inn free of charge. Here you'll also board your complimentary coach transfer which will transport you to a secure area located within the Harewood Estate.

How long is the tour / visit?

Please allow approximately 2 hours for your visit. This will include your complimentary coach transfers to and from the meeting point at The New Inn.
Please ensure you arrive at least 15 minutes before your coach is due to depart. 

Where is Emmerdale Village?

Your visit with us will start at The New Inn pub which is located on Eccup Lane and is just a few minutes away from the village tour.
The address is The New Inn, Eccup Lane, Leeds, LS16 8AU. From there you will be transported to the village via coach. 

 

DO YOU PROVIDE FREE ADMISSION FOR REGISTERED CARERS?

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Yes, we do offer this. One free Carer ticket will be issued for each full-paying ticket holder who requires a carer to accompany them on the Tour. These types of tickets will be issued by the Admissions Team at The New Inn meeting point. Please email us at info@emmerdalevillagetour.co.uk. 

HOW DO I REDEEM MY GIFT VOUCHERS? 

If you experience any issues redeeming your vouchers, please email info@emmerdalevillagetour.co.uk with the following details: 
- the type of voucher you would like to redeem
- the unique voucher code
- the issue date
- the date and time you would ideally like to visit (all our available dates are currently on our website)
 

Please note any vouchers that consist of a five character code expired on 31st July and can no longer be redeemed. 

DO I NEED TO BOOK IN ADVANCE? 

Yes! To avoid disappointment we recommend prebooking as we sell out many popular time slots. We do not accept walkup bookings so prebooking in advance guarantees your tour time.

How much does it cost to visit? 

 All tickets are priced from £35.00 per person. 

Is the experience suitable for children? 

Although we welcome children, this is a 90-minute fully-guided tour with around 5,000 steps. You therefore may want to consider whether the tour is suitable for your children. There will be a small number of spaces available on the coach transfer for pushchairs.

Is there anywhere I can leave my bags?

We’re sorry but there isn’t any secure space for guests to leave luggage or additional bags. We would recommend leaving these at your hotel or if you are travelling by public transport there are left luggage facilities at Leeds Train Station. Due to visiting working sets, there are strict security guidelines regarding bags which can be found here.

Will my bag be checked when I visit? 

For their safety and security, all visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched before entry.

Can a wheelchair user still go on a tour? 

The 90-minute, outdoor tour covers rough terrain, gradients, slopes and grass. Manual wheelchair users may need to bring a personal asssitant with them. We have a small number of parking spaces available at the Village for those from whom coach travel will be difficult. The Admissions Team will be able to issue a parking permit for this upon check in. For full details on eligibility please see our full access statement.  You can find out more about accessibility here.

Can I hire a wheelchair for the tour? 

We do not offer wheelchair hire for the tour, but we are fully accessible for wheelchair users.

Can I bring my dog on the tour? 

Sorry, dogs are not allowed on the tour with the exception of registered guide dogs. If you wish to visit with an assistance dog, please ensure you have formal identification for the dog with you and email us in advance to let us know.

WHEN ARE VILLAGE DATES RELEASED? 

We are working hard to get tickets more tickets live for tours in 2023 and beyond. Keep your eyes peeled on our social media pages, or join our mailing list on the home page for the latest updates!

Is there a café & gift shop? 

Yes, there is a small unit at the Emmerdale Village Tour serving hot and cold drinks as well as a variety of snacks and light bites.

We also have a fantastic gift shop where you can browse our range of Emmerdale merchandise, unique gifts and memorabilia. Unfortunately, we are unable to send any of the items in the gift shop by post.

DO YOU PROVIDE HOTEL ACCOMMODATION?

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Although we do not provide overnight accommodation, there are a large number of places to stay in Leeds. To help you decide on which location is right for you, you can use the meeting point postcode (The New Inn Pub, Eccup Lane, Leeds, LS16 8AU) in all good Hotel Comparison websites. 
 

Is there a chance to meet any actors / cast members?

Throughout 2023 Star Tour Tickets are avalaible priced at £45.00 per person. Check our our Star Tour offers for more information.

Will I be able to have a drink in the Woolpack? 

Unfortunately 'The Woolpack' will not be open for business, but we do have a small unit serving hot and cold drinks and a variety of snacks and light bites.

Can we get married at Emmerdale Village? 

Unfortunately, we do not have a marriage licence so you cannot get married at the Emmerdale The Village Tour.

Do you keep lost property?

We hold on to all lost property for a limited time. If you think you may have left something behind during your visit, please email us at info@emmerdalevillagetour.co.uk. Sending lost property out will be subject to postal charges (depending upon the size and weight of the package). We accept no responsibility for lost items.
 

Do ITV run any other tours or attractions?

Yes! You can visit the Coronation Street set at The Coronation Street Experience in Manchester, or visit one of our Ninja Warrior Adventure Parks across the UK.
 

Do you sell any official Emmerdale merchandise?

Yes, we have a small range available to buy on arrival and departure at the tour. You can also visit the Emmerdale section of the official ITV Shop to see our Tote Bags, Aprons and Reusable cups - all as seen on the telly.