We want all our guests to have a great visit - whatever your accessibility needs. To help us provide you with the best possible service, please call us on 01904 261262, before booking your tickets, so that we can do our best to assist during your visit. For full accessiblity statements please download the following

Emmerdale Village Tour accessibility statement

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Guests in Wheelchairs

The 90-minute, outdoor tour covers rough terrain, gradients, slopes and grass. Manual wheelchair users may need to bring a personal asssitant with them. We have a small number of parking spaces available at the Village for those from whom coach travel will be difficult. For full details on eligibility please see our full access statement.

Mobility Vehicles

Mobility scooters and electric wheelchairs are permitted but need to be capable of handling gradients, running on grass, gravel and fitting through standard door openings. Guests must ensure they have sufficient power for the duration of the tour.

Visually Impaired Guests

Visually impaired guests are invited to listen to the auditory parts of the guided tour but due to the nature of the working set, there are no props or costumes availble to handle.

Assistance Dogs

We welcome all registered guide dogs, hearing dogs and medical alert dogs. Please ensure you have formal identification for your guide dog. A water bowl in the guest facilities area at the start and end of the tour. 

Hard of Hearing Guests

A printed script is available for guests with hearing difficulties, please ask your guide for a copy at the start of your tour. We also arrange British Sign Language tours at various times throughout the year.

British Sign Language Tours

Get the most from your visit by arranging to come on one of our pre-arranged dates when a BSL interpreter will be on site.

If you would like to book a BSL tour with one of our Tour Guides accompanied by a BSL interpreter, please contact our bookings team on 01904 261262 or email

2021 Dates TBC